Shipping
Shipping
Fog & Flame ships orders using Canada Post.
Orders are typically processed within 1–2 business days. Once shipped, delivery times will vary depending on location and Canada Post service levels.
Shipping rates are calculated at checkout or offered at a flat rate where applicable.
Age Verification
Fog & Flame sells tobacco products. By placing an order, you confirm that you are of legal age to purchase tobacco in your province or territory.
We reserve the right to request age verification prior to shipping or delivery.
Shipping Conditions
Cigars are carefully packaged to ensure they arrive in excellent condition. Orders include humidity control packs to maintain freshness during transit.
Fog & Flame is not responsible for delays caused by Canada Post, weather conditions, or other circumstances beyond our control.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us at:
We will work with you to resolve the issue as quickly as possible.